Information for patients

Office hours

Hospital: 24 hours a day

Adult polyclinic: Monday to Friday from 8 a.m. to 8 p.m.

Children polyclinic: Monday to Friday from 8:30 a.m. to 5 p.m.

 

Visiting hours by Heads of State Research Center − Burnasyan Federal Medical Biophysical Center of Federal Medical Biological Agency

 

General Director

Alexander Samoylov:

Second Thursday of the month from 4 p.m. to 6 p.m.
Pre-appointment call and issuance of passes: 8(499)190-85-00

E-mail: pressa@fmbcfmba.ru


Deputy Director General of Medical Department

Oleg Parinov

The first and the third Thursday of the month from 4 p.m. to 6 p.m.
Pre-appointment call and issuance of passes: 8(499)190-85-00

E-mail: pressa@fmbcfmba.ru

 

Booking

Fixing an appointment: on weekdays from 9 a.m. to 6 p.m. Patient's acceptance: from 9 a.m. to 8 p.m.

For enquiries, call: 8 (499)190-85-558(499)190-86-17(18). Weekends and holidays: 9 a.m. to 5 p.m.

Department of Medical Care Organization: 8 (499)190-86-23, +7(906)065-75-36

You can contact us for questions about hospitalization on weekdays from 9 a.m. to 6 p.m.

Department of Medical Care Organization: 8 (499) 190-86-23,                        +7 (906) 065-75-36

Emergency admission: receiving patients around the clock

If you have any questions about emergency admission, you can contact the reception department: 8 (499) 190-85-72

The administration on duty: +7(964)725-31-84

 

Hospitalization

Planned hospitalization is from 8 a.m. to 2 p.m.

Essential documents:

-Appointment card for hospitalization

-Medical documents

-Passport and its copy

-Health insurance certificate and its copy

-Personal insurance policy number/SNILS

 

Visiting hours:

Monday-Friday from 5 p.m. to 7 p.m., on weekends and holidays from 11 a.m. to 1p.m. and from 4 p.m. to 7 p.m.

 

If your family member is in a hospital and needs additional care, the attending physician will provide a percussion for relatives to get a temporary pass to enter the hospital. Information about the passing is sent from the senior nurse of the department via the information system.

 

Visits to seriously ill patients are allowed from 9 a.m. to 8 p.m. The number of visitors at the same time should not exceed two people.

 

ATTENTION!

 

Children under the age of 14 years are not allowed on the territory of the clinic, thank you for your understanding.

DAILY ROUTINE FOR HOSPITAL PATIENTS
07.00 Awake, temperature measurement, morning toilette
07.00-08.00 Screenings
09.00-10.00 Breakfast
10.00-14.00 Doctor's round, diagnostic and therapeutic procedures
14.00-15.00 Lunch
15.00-16.00 Nap time
16.00-16.30 Temperature measurement
16.30-18.00 Free time
18.00-19.00 Supper
19.30-33.00 Doctor's round, patient evening compliance
22.00 Lights out

 

Being in the hospital, patients are obliged to:

1.To observe the daily routine, diet prescribed by the attending physician (individual products allowed by the attending physician should be stored in refrigerators and must be in clean packages with the patient's full name and ward number.

2 Fire safety rules must be followed.

In the clinic it is not forbidden to:

1. Take your own medicines without your attending physician’s consent.

2. Leave the in-patient clinic.
3. Consume alcoholic beverages, play games of chance.
4. Smoke on the territory of the Center.

The administration of the hospital is allowed to monitor compliance with the rules of storage and usage of food and medicine in the hands of patients.

The clinic administration is not responsible for the safety of the patient's money and valuables.

 

Dismissal of patients:
Documents are issued from 12 a.m. to 3 p.m. on weekdays by the head nurse of the department. Patients released on weekends and holidays can receive the documents from a nurse on duty or from the head nurse during working hours.

THE PROCEDURE FOR RECEIVING A TAX DEDUCTION

To order a certificate on payment for the medical services for submission to the tax authorities of the Russian Federation in the Department of Medical Care and Organization at:

Moscow, Marshala Novikova str., office № 17 (building 2)  (weekdays from 8 a.m. to 4 p.m.)

Moscow, Gamaleya str., 15/2, polyclinic, at the box office (weekdays from 8 a.m. to 4 p.m.)

 

Documents needed:

Passport

Personal tax reference number

Cashier's checks

Care delivery

 

 

Full details: +7(499)190-86-23 (from weekdays 8 a.m. to 4 p.m.)

 

Preventive medical examination

 

The purpose of preventive medical examination is to identify serious illnesses at an early stage, as well as to eliminate the risk of their development. It is crucial to remember that such dangerous diseases as cancer, cardiovascular failure and cerebral circulation disorders can be cured with diagnosis.

 

Preventive medical examination is carried out in the polyclinic. You can get a check-up for free once every three years. If you wish, you can undergo a preventive medical examination every year – to do this, you need to contact the clinic.

 

To pass the preventive medical examination, the patient must contact the registry of the polyclinic, and then proceed to the pre-medical office № 100 for registration of a medical card, filling out a questionnaire and receiving referrals to specialists and the necessary tests.

 

The examination includes visits to specialists of different profiles and is carried out in two stages:

 

Screening. The stage includes examination by a therapist, laboratory and instrumental researches, and visits to specialists.

Additional diagnostics. It is necessary for making an accurate diagnosis in case of pathology detection in the first stage of examination.

 

 

Patients of the following years of birth can undergo this procedure by Complete Medical Insurance:

1921; 1924; 1927; 1930; 1933; 1936; 1939; 1942; 1945; 1948; 1951; 1954; 1957; 1960; 1963; 1966; 1969;1972; 1975; 1978; 1981; 1984; 1987; 1990; 1993; 1996; 1999; 2002.

The address: Gamalei Street, 15, building 2.

You need a passport and CMI. The appointment with specialists is from 12 a.m. to 2 p.m.

Tel.: 8(499)190-85-55

Commercial services

The Russian Federation Government Decree of October 4, 2012 № 1006 «On approval of rules of provision of medical organizations paid medical services»

 

YOUR PATIENT’S RIGHTS ARE GUARANTEED BY THE FOLLOWING REGULATIONS:

Federal Law of November, 21, 2011 № 323 FZ on Basics of Health Protection of the Citizens in the Russian Federation

Federal Law of November, 29, 2011, № 326 FZ on Compulsory Medical Insurance in the Russian Federation

ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION of December 7, 2019 № 1610 «On the program of the state guarantees of free rendering medical care to citizens for 2020 and for planning period of 2021           and 2022»

Regulation on the procedure for the provision of medical and other services in SRC – FMBC.

List of categories of people who have benefits to pay for medical services in SRC – FMBC.

Data on the education and qualifications of all doctors in the Center.